# Getting started with a Viber Business Messages channel

This article details the steps required to set up a Viber Business Messages channel for use with the Sinch Conversation API.

## Channel Configuration

You need a Viber Business service plan in order to integrate with VIBERBM
channel. Your account manager can help you with the creation and configuration
of VIBERBM service plan for your Conversation API **app**. You can request this
through the [Sinch Dashboard](https://dashboard.sinch.com/convapi/overview).
Just select your **app** and click on "SET UP CHANNEL" beside the Viber Business Messages channel.
You will receive a Viber Business service ID which you can then use in the
[Sinch Dashboard](https://dashboard.sinch.com/convapi/overview) to finish the
Viber Business Messages integration for your Conversation API **app**.
Alternatively you can use the management API to configure your **app** with
`channel_credentials` for VIBERBM channel. The example snippet below
shows the credentials configuration for VIBERBM channel:


```json
{
  "channel_credentials": [
    {
      "channel": "VIBERBM",
      "static_bearer": {
        "claimed_identity": "{{VIBERBM_SERVICE_ID}}"
      }
    }
  ]
}
```

You need to replace `{{VIBERBM_SERVICE_ID}}` with your VIBERBM service ID.

Don't forget to create at least one Conversation API webhook which
will trigger POST callbacks to the given URL. You can do that from the
[Sinch Dashboard](https://dashboard.sinch.com/convapi/overview) or programmatically
using the management API.