# WhatsApp Channel

WhatsApp is a hugely popular method of communication, and billions of WhatsApp messages are sent globally every day.

Note:
If you are unfamiliar with WhatsApp, we encourage you to visit the [WhatsApp Knowledge Base](https://community.sinch.com/t5/WhatsApp/tkb-p/WhatsApp) on the Sinch Community site. There, you'll find articles that answer common questions and provide context for the information detailed in the pages below.

This guide describes how to configure a WhatsApp channel for use with the Conversation API, and covers the following topics:

- [Getting started with a WhatsApp channel](/docs/conversation/channel-support/whatsapp/set-up) - Prerequisites and configuration steps required to set up a WhatsApp channel.
- [WhatsApp channel message support](/docs/conversation/channel-support/whatsapp/message-support) - The message types which are natively supported on a WhatsApp channel, and the message types which are converted into plaintext.
- [WhatsApp channel template message support](/docs/conversation/channel-support/whatsapp/template-support) - Descriptions of template messages, which can be used to send messages outside of the 24 hour customer service window.


Learn how to set up a WhatsApp channel ->