# Status code reference

This document details the general and MMS JSON API-specific status codes.

## General error codes

Listed below are general error codes you may receive.

| Code | Description |
|  --- | --- |
| E100 | Invalid request, please make a valid Post request. |
| E103 | API access is blocked for this account. Please check the status of this account or its master account if applicable. |
| E104 | Authentication failed, Invalid API-key. |
| E105 | This user account does not have API access. |
| E106 | Time interval between each API call should be at least {X} seconds. |
| E107 | Invalid action. This API user is not allowed to use this action. |
| E108 | Invalid XML or JSON. XML/JSON parsing failed. |
| E112 | IP wasn't whitelisted. API call rejected. |
| E113 | Exceeded the allowed throughput for this API action. |
| E503 | Internal Error |


## API specific codes

Listed below are codes that are specific to the MMS JSON API.

| Code | Description |
|  --- | --- |
| E110 | Invalid **to** / receiver number. |
| E111 | Invalid **from** / shortcode. |
| E114 | Phone number is blacklisted. API call rejected. |
| E115 | Sender Mask is limited to 50 characters (Australia only) |
| E212 | Page number is invalid. |
| E213 | Items per page is invalid. |
| E214 | Start-date is invalid. |
| E223 | More than one object is not allowed in the slide. |
| E224 | MMS audio/video/image are not allowed with object in the slide. |
| E225 | Exceeded number of slides allowed for the MMS. |
| E226 | MMS audio and video are not allowed in the slide. |
| E227 | MMS video and image are not allowed in the slide. |
| E228 | MMS text cannot exceed {X} characters. |
| E229 | Content not allowed. |
| E230 | Invalid / bad slide duration in slide {X}. |
| E241 | Invalid mms-id. This mms-id does not exist. |
| E311 | Invalid MMS Name. Name is required. |
| E312 | No slides. |
| E313 | Slide {X} is empty. |
| E314 | Invalid message-subject / message-subject is required. |
| E331 | Image in slide {X} is too big. |
| E332 | Audio in slide {X} is too big. |
| E333 | Video in slide {X} is too big. |
| E334 | Text in slide {X} is too long. |
| E335 | vCard in slide {X} is too big. |
| E336 | iCal in slide {X} is too big. |
| E337 | PDF in slide {X} is too big. |
| E341 | Image file in slide {X} is corrupted. |
| E351 | Could not copy Image in slide {X}. |
| E352 | Could not copy Audio in slide {X}. |
| E353 | Could not copy Video in slide {X}. |
| E355 | Could not copy vCard in slide {X}. |
| E356 | Could not copy iCal in slide {X}. |
| E357 | Could not copy PDF in slide {X}. |
| E617 | MMS link expiration date is invalid. |
| E618 | Carrier lookup failed. Please retry. |
| E619 | Carrier not provisioned. |
| E620 | The `mms-id` field is required. |
| E621 | The `to` field is required. |
| E622 | The `fallback-sms-text` field is required. |
| E626 | MMS not available. Transcoding in progress, try again later. |
| E627 | Service id is required or invalid. |
| E628 | Mobile operator not supported. |
| E629 | Unrecognized content type. |
| E650 | Operator-id is required or invalid. |
| E651 | Operator-id not found in the system or invalid. |